Crown reinstated at Sydney casino

After nearly three years of intensive remediation, the NSW Independent Casino Commission has found Crown Sydney suitable to retain its casino licence.

The NICC’s suitability assessment established that Crown Sydney has fundamentally reformed its business and is operating the casino within the objects of the Act, the requirements of the suitability deed, and in compliance with its regulatory obligations.

“The NICC is confident the Crown we deemed suitable today has a strong model to keep operating into the future,” said chief commissioner, Philip Crawford.

“Hard work and transformation aside, the NICC has not forgotten the level of misconduct exposed in 2021 when Crown was found unsuitable.

“Crown Sydney has ongoing work to reach steady state and it must continue to lift standards and maintain its cultural transformation.

“There is, and will always be, room for improvement, but Crown is a changed business that is looking toward the future.

“Likewise, the NICC is a changed regulator with enhanced powers, a singular focus on casinos, and a mandate to address the risks of harm.