Flaw in Australia’s self-exclusion register addressed

Some players in Australia have been able to bypass the BetStop self-exclusion register, according to a report.

Australian publication The Age says the Australian Communications and Media Authority informed bettors on Tuesday of a series of “concerning trends” in the BetStop system.

The newspaper said some players have still been able to place bets and receive marketing due to a “flaw in the verification process.”

The Age said players were reminded to check they are required to provide their first and last name and mobile phone number when signing up – not shortened or other variations of their name.

“The issues we have raised with industry are based on information we have about a relatively small number of matters that have occurred to date,” a spokesperson from the ACMA said.