Wealth of experience on show at symposium

The first ICE London and European Casino Association Summer Symposium had discussions led by industry veterans with a combined 1,000 years of experience.

The symposium was held at the Les Ambassadeurs Club in Mayfair, London on Wednesday with the theme “Building a profitable and sustainable future for the casino industry.”  

It comprised a series of C-Level discussions using the “open space” model, a format that is driven by the participants who determine the agenda to reflect the issues that are important to their businesses.

Key topics were the adoption of cashless technology, including crypto and blockchain, online and land-based convergence and casino digitisation.

Clarion Gaming managing director Stuart Hunter believes the Symposium and the passion for the full return of ICE in February 2023 augurs extremely well for the future.

He stated: “On behalf of everyone associated with the ICE brand I would like to say how energising it was to participate in an initiative alongside stakeholders who have such depth of knowledge and insight.

“I calculated that we had over 1,000 years of combined experience in the room all feeding ideas, opinions and proposals into the discussions.

“This was thought leadership of the highest level and all subject matter, ideas and opportunities are already being fed into the final planning stages for ICE 23.

“They will impact the product mix on the show floor, the customer experience, learning and engagement delivered at ICE VOX, new feature initiatives and enhanced opportunities for hosted meetings.”

In the photograph are Tracy Damestani, chief corporate affairs officer for Ambassdeurs Group, with ECA chairman Pert Jaldung (left), Clarion Gaming managing director Stuart Hunter and Hermann Pamminger (right), secretary general of the ECA.