A four-part white paper on how to reopen casinos has been published by a combination of Fantini Research and The Strategy Organisation in the US.
The papers are intended to look beyond the issues of sanitation and social distancing.
The first part, Employee and Guest Sentiment, will focus on how to capture and maintain the customer enthusiasm displayed initially during the current spate of reopenings. It is available on www.fantiniresearch.com/links/the-strategy-organization-fantini-research-white-paper.html
The remaining three parts will be issued each week on Mondays.